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Striking a balance between security and usability
Last year our boss Mike Bracken talked at the Code for America Summit in San Francisco, and spoke about the need to strike a balance between usability and security. There is a point beyond which...
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The end of the beginning for GOV.UK
A project team in GDS is working to make sure GOV.UK can meet the needs of all its users, including specialists and professionals, when it becomes a fully-realised “single domain for government” later...
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User needs and revolutions
In 2010, Martha Lane Fox (the UK’s Digital Champion at the time) completed her review of the government’s web offering. In her letter to Francis Maude she said: There has been a reinvention of the...
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Helping government find user needs with analytics
Over the last couple of months we’ve run search engine optimisation and analytics workshop sessions for content designers in government departments and agencies. We work with them to challenge...
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What you can learn from making data user-centred
Data infrastructure is about building the foundations for the way government uses data. Not just now, but in the future. This work deals with some very technical, system-level infrastructure, so why...
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